Privacy Policy

Last updated: April 2026

1. Introduction

Scrubsy Cleaning Co. ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Name, email address, phone number, postal address, and payment information
  • Booking Information: Property details, preferred cleaning dates and times, and special instructions
  • Technical Data: IP address, browser type, operating system, and pages visited
  • Communication Data: Messages, inquiries, and feedback you send to us

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process your bookings and payments
  • Send you marketing and promotional communications
  • Respond to your inquiries and customer service requests
  • Generate analytics data for improving our services
  • Prevent fraudulent transactions and protect against security threats
  • Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third parties who perform services on our behalf, including payment processors and email service providers
  • Legal Requirements: We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to protect our rights or your safety
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: [email protected]

Operating in: Pretoria & Johannesburg

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last updated" date of this Privacy Policy.

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